Shifting the Focus from Mediating the Problem to Mediating the Moment

mediatingGreg Rooney

Margaret Ross

September 1, 2012


It is our ability to think that makes us a mediator, lawyer or social scientist not our acquired knowledge of the subject or field. Although knowledge acquisition is an important first step for the novice professional it does not make a practitioner.

Professional practice involves engaging in a real encounter with other human beings in the here and now of the professional setting. How you think moment to moment is the driver of that engagement. The application of abstract knowledge is just a by-product.

The professional encounter has to be real and fresh and unique to each moment. In essence mediation, the law and the social sciences have to be continually created afresh by the practitioner and remain fresh during each moment of the professional encounter.


One of the most powerful tools that a mediator can use is to work with the parties in the here and now of the joint session. While this can create uncertainty and unpredictability it does offer rich rewards for the experienced mediator.

It requires the mediator to be comfortable with the uncertainty of the moment. The ability to be surprised and to be able to act as a role model for the parties in moving the focus away from ‘the problem’ in order to give space for new ideas and fresh options.

To do this effectively it is suggested that mediators seek to work intuitively. This is developed by mediators acquiring the art of letting go of any attachment to their memories, desires and the need to understand what is happening at any particular time in the mediation. It requires an evenly suspended attention to all that is going on.

Professional intuition is found in a wide range of disciplines, and is one of the hallmarks of expert practice, especially in fields where professionals need to engage with fast-moving, uncertain and often messy situations.

Rather than representing unreliable, vague feelings, intuition underpins and informs expertise, enabling experts to notice and respond to both patterns and anomalies occurring in their work.

Topics include:
• Differentiating between knowledge and thinking
• Zero thinking
• Mediating the problem or the relationship
• The mediator as an irritant
• Intuition -the difference between conscious and unconscious thinking
• Intuition and its challenge to the rational mind
• The third – Becoming at one with the unfolding moment
• Deferring persuasion and problem-solving
• The obligation to repay gifts
• Time is the mediator’s friend
• The Nash Trap and the Nash Equilibrium
• The Field – The Bhagavad Gita

Read full article:Shifting the Focus from Mediating the Problem to Mediating the Moment

Be the first to comment

Leave a Reply

Tu dirección de correo no será publicada.


Google Analytics